Storm
and Hurricane Damage
AARC Inc. is here to help those who have sustained damage as a result of Hurricane Frances. We anticipate sending crews down to help repair the damage. Please call our Atlanta office at 770-483-6548 for help.
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How do I recover?
Recovery takes time. Catastrophic events shake even the hardiest person.
But, it's human nature to want to begin putting life back in order.
So, here are some steps to help you on the road to recovery.
Immediately
* Secure the safety of your family.
* Do not enter your home unless youre sure its safe. Depending
on the type of disaster, there may be exposed electrical wires, standing water
or a natural gas leak. If you have any concerns about the structural or environmental
safety of your home, do not enter.
* Contact your Allstate agent directly, report your claim online or
call a catastrophe specialist at 1-800-54-STORM.
* Have your policy number handy and be prepared to provide contact information
so your adjuster can reach you throughout the claim process. Its important
that you provide all your phone numbers, even if they are temporary.
* Tune in to your local TV and/or radio stations for Allstate catastrophe
advertising and Media Alerts that provide instructions for reporting claims.
* Review your emergency plan and evaluate if improvements are needed for future
emergencies.
Once the claims process has begun
* Take account of your loss and separate the damaged from the undamaged personal
property.
* If available, provide your adjuster with photos or videotape of the loss
site prior to the event. This will assist your adjuster with the damage evaluation
process.
* If necessary, have a qualified contractor make temporary repairs to prevent
additional loss. Be sure to obtain a bill or invoice for this service.
* If bills were lost or destroyed due to a catastrophic event contact your
creditors to establish a workable solution. Discuss payment issues with them
directly; creditors usually appreciate forthrightness.
* If your home is unlivable, check with your agent or your policy to determine
if you have Additional Living Expenses coverage.
* Save all receipts to document your living expenses while your home was unlivable.
* Contact the utility companies to discontinue service if your home is
unlivable or destroyed.
Financial concerns
* Investigate the availability of special loans and/or grants via the Federal
Emergency Management Agency (FEMA), the U.S. Small Business Administration,
the American Red Cross, local government agencies, private lenders and philanthropic
organizations.
* Call to apply for federal disaster aid at 1-800-462-9029 (or 1-800-462-7585
for TDD Telecommunications Device for the Deaf). Youll be required to
provide your social security number, insurance information and the extent
of the damage to your property. Be sure to obtain a control number that is
assigned to your application.
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